Our Approach to Building the Future of Equitable Work
We Make the Invisible Visible
By surfacing previously invisible beliefs, biases, values, behaviors, feelings, exclusions, and inequities, we help you cut through external noise, get clear on how your values are operating, decide on what values you need, and develop human-centered structures, policies, and practices that support people in embracing and embodying the values.
A Human-Centered Foundation
Our tools and practices help leaders and employees be human together so they can create and innovate together.
We help your people build relationships and trust; manage discomfort, uncertainty, and disagreement; lead with empathy; increase resilience; examine perspective and beliefs; uncover, confront, and disrupt our conscious and unconscious biases; meet challenges with compassion; maintain high standards; and hold every person’s humanity with deep regard.
We Practice with You
We know this work is hard because we’re doing it with you.
Our team continuously practices and evolves our approach, prototyping and assessing our work by doing the work ourselves. In our team meetings and during regular professional development, we hold our decisions and behaviors up to our values; examine and excavate our values; practice deep listening; hold ourselves accountable to our agreements; disrupt our biases and storytelling; and examine our structures for accountability, feedback, communication, meetings, performance management, finances, and more.
We See Culture Holistically
We help leaders navigate change and growth with a tool called The Leader’s Helm, so you see the big picture as you live in the day-to-day of transformation. When you understand how the major components of your culture impact each other and the organization at large, you can make decisions with more confidence and a whole-organization perspective.
How We Partner with You
In partnering with you and your team through challenges and celebrations, our commitment is to:
- Practice the work we ask you to do.
- Model our values, commitments, and working agreements as we bring awareness to the dynamics we observe.
- Listen deeply and ensure we understand you in the way you want to be understood.
- Co-create a way forward that feels safe and allows for the discomfort of disrupting our socialization.
What We Ask of Our Partners
We understand our work brings discomfort and requires the willingness to take risks. We ask that our partners:
- Commit the time required to engage in our work together.
- Are willing to participate fully, practice new skills, and hold open dialogue.
- Hold the humanity of their team and our team with compassion.
- Learn and grow with us.