Last Updated: August 8, 2023
Leverage to Lead LLC provides executive coaching, career strategy, and business consulting services, a certification program, and related resources to individuals and organizations who recognize that a commitment to cultivating diversity and building teams that reflect a range of ages, religious, experiences, nationalities, ethnicities, and gender identities requires a commitment to strategic leadership, an examination of their values, refined policies and practices, and continued personal and professional development as part of their commitment. When you use or interact with us through our website (including, without limitation, https://leverage2lead.com and affiliated domains) and certification program and on our social media properties, intellectual property laws protect our certification program, webinars, videos, worksheets, downloadable materials, and any other products or materials provided after you make a paid purchase (“Products”) and all blog posts and other free content on our websites, shared through our email newsletter, and on our social media properties (“Content”). We either own or have permission to use all the intellectual property rights to all protectable elements in the Products and Content, including without limitation, the logo, images, trademarks, service marks, design elements, layout, graphics, information, materials, documents, data, and text. We reserve all rights not specifically granted in these Terms.
Not Intended For Children
Content and Products are intended for individuals at least 18 years of age and legally able to enter into a contract, and when you buy or use our Content or Product, you represent and warrant that you meet both requirements. We disclaim all liability for use or purchase of any Content or Products by individuals under 18 years of age. Children under 13 years of age may not use our Content or Products, and children between 13 and 18 years of age should obtain a parent’s or guardian’s permission before viewing, purchasing or using our Content and Products.
Content And Products For Personal Use By One Individual Only
We love it when you share about our work, but please keep in mind that our Content and Products are protected by copyright laws and are for personal use by one individual only, with the exception that our certification program Product includes additional permissions and restrictions you agreed to when signing your Certification Program License Agreement. You may (i) view and use our Content, (ii) email and share short (2 sentences; no images) snippets of our Content on your social media platforms of choice, with proper attribution, tagging our social media profile in the image and text of your post, and a link back to our site where possible, and (iii) purchase and use our Products for personal, noncommercial use only. Selling, sharing, redistributing, licensing, or sublicensing our Content or Products to an individual, business, or third party (other than an employee, contractor, other agent, or gift recipient you have identified at checkout for delivery of the purchased Product) is prohibited. To the extent that you purchased Products on behalf of your employees, contractors, or other agents (collectively, “Agents”), you agree to take precautions consistent with the highest industry standards, including without limitation entering into written agreements binding your Agents to terms at least as protective as these Terms, to ensure they do not sell or share the Content or Products, in whole or in part, or otherwise violate these Terms. In the event you or your Agents breach these Terms, you agree to pay us $5,000 USD per instance of breach regarding Content and $100,000 USD per instance of breach regarding Products within fifteen (15) days after breach, which you agree has been incorporated into these Terms as a valid pre-estimate of damages that we will sustain, which will not be capable of precise determination. You agree this is not a penalty, but rather is the agreed-upon liquidated damages suffered as a result of your using or selling our Content or Products outside of these permitted and expressly limited usage Terms.
No Refunds; No Chargebacks
All sales are final. All Product purchases are nonrefundable, and Products are not returnable under any circumstances. Because we have a clear No Refunds policy in these Terms and you have agreed to these Terms before purchasing a Product, we will not permit any actual or threatened chargebacks from you or your credit card company. In the event that we receive a chargeback threat during or after your purchase or a chargeback is placed on your purchase, we will report your name, email, order date and amount, billing address, and a description of the incident to Equifax, Experian, and TransUnion credit bureaus, and to any other entity in our sole discretion, to ensure the incident is included in chargeback databases and delinquent account listings. That report may negatively impact your credit score, and we will require that you make a full payment of the chargeback amount plus any attorney fees or other expenses incurred in connection with the chargeback incident before we will remove you from those databases.
All purchases are charged at the time of purchase, whether the items purchased are then-available or offered on a pre-order basis. If you are paying electronically (e.g., by debit card, credit card, PayPal, or other online payment account service), you grant us permission to charge your provided payment method for all amounts due, without any additional authorization, and you will receive an electronic receipt for payments made. To the extent necessary for processing and completing your payment, you authorize us to share your payment information and related instructions with our third-party service providers. If you fail to pay the full amount due, we will cancel your order.
Third Party Products
You are responsible for the installation, operation, and maintenance of all hardware, software, equipment and services, including internet access, necessary to access and use the Products (“Third Party Products”), and for ensuring the same are up to date. We may make available to you certain Third Party Products, but We are not responsible for the transmission or reception of information by any Third Party Products. If any Third Party Products impair your use of the Products, you are still responsible for payment of fees. It is your responsibility to address any issue with the Products caused by a Third Party Product. We may, in our sole discretion, assist you with resolving technical difficulties caused by the Third Party Products.
Testimonials Representative of Actual Client Experiences, Not Guarantee of Your Experience
The testimonials, statements, and opinions presented in our Products were provided voluntarily by actual clients, and we did not provide free products, services, or any other benefits in exchange for those testimonials. While those testimonials are representative of actual client experiences, the exact results and experience will be unique for each individual. Therefore, we cannot and do not make any representations or guarantees about any particular results or earnings you may experience from using the Products.
General Educational Purpose Only; No Warranty
We provide and sell the Content and Products for general informational and educational purposes only. While we use reasonable efforts to include accurate and up-to-date information in our Content and Products, we cannot make any representations or warranties as to the accuracy of information in either. We assume no liability or responsibility for any errors or representations in the content available in the Content and Products. Nothing in the Content or Products is provided or intended as a substitute for financial, legal, medical, or other professional services or advice, and you agree we are not responsible for your reliance on any advice or opinions in the Content or Products. We strongly recommend you consult your own financial advisor, legal counsel, or other professional, as you are ultimately responsible for determining what is best for your unique situation.
You Are Responsible For Content You Submit or Post
Please be mindful when you choose to submit, post, or otherwise share any content on our websites or social media properties, as that content is public and you are responsible for your content and any liability that may result from your posted content. When you submit, post, or otherwise share content on our websites or our social media properties, you do so at your own risk.
We require that any content you submit, post, or otherwise share on our websites or our social media properties be respectful and posted only once. We prohibit the sharing of content that is illegal, abusive, offensive, threatening, harassing, vulgar, harmful, defamatory, obscene, or otherwise in violation of others’ rights or applicable laws, and we may delete any content, in full or in part, for violation of our content guidelines or for any other reason. However, we do not have an obligation to monitor content submitted by you or other third parties, so we cannot be responsible or liable for damages or losses arising from third party content. We do not make any representations regarding the accuracy of any third party content.
Confidential User Access
Permission to Use Content You Submit Or Post
In the event you choose to submit or post any content on our websites or social media properties or tag us in posts you share on your social media profiles (e.g., comments, photos, videos, other feedback or written content), you represent and warrant that you own or have permission to share that content. We will not claim ownership rights in that content; however, you grant us a nonexclusive, royalty-free, perpetual, worldwide license to use, reproduce, display, copy, publish, distribute, and publicly perform that content, in whole or in part, and your name and likeness in connection with that content, in any medium or manner currently known or later developed, for any purpose, including promotion of our Products and Content and other commercial purposes.
THE CONTENT AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. WE MAKE NO GUARANTEES AS TO UPTIME OR AVAILABILITY OF THE CONTENT AND PRODUCTS AND WE DO NOT WARRANT THAT THE CONTENT OR PRODUCTS OR ANY OF THEIR FUNCTIONS WILL BE ERROR-FREE OR UNINTERRUPTED OR THAT DEFECTS WILL BE CORRECTED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE SHALL HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY CONTENT OR MATERIALS INCLUDED IN THE PRODUCTS, DELAYS OR FAILURES IN DELIVERY OF THE CONTENT OR PRODUCTS, OR ANY OTHER RESULTING DAMAGE, INCLUDING, WITHOUT LIMITATION, DAMAGE FROM VIRUS ATTACKS, INTERNET CONGESTION, AND DENIAL OF SERVICE ATTACKS. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OR OTHER VIOLATION OF RIGHTS.
Assumption of Risk
You acknowledge that the Products have not been prepared to meet any specific requirements you may have. When you purchase, download, use, or participate in any Product, you knowingly and voluntarily assume all risk, including elements of inherent risk, and responsibility for injuries to any person or damages to any property.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, BREACH OF CONTRACT, OR BREACH OF ANY STATUTORY OR OTHER DUTY OF CARE, SHALL LEVERAGE TO LEAD LLC, AND ITS MANAGERS, MEMBERS, EMPLOYEES, CONTRACTORS, AND OTHER AGENTS (COLLECTIVELY, “LEVERAGE TO LEAD REPRESENTATIVES”) BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA OR PROFIT, ARISING OUT OF THESE TERMS OR THE USE OR INABILITY TO USE THE CONTENT OR PRODUCTS OR ANY OTHER MATERIALS, INCLUDING, WITHOUT LIMITATION, THIRD-PARTY MATERIALS, PRODUCTS OR SERVICES, WE HAVE MADE AVAILABLE TO YOU, EVEN IF LEVERAGE TO LEAD REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OR ANY OTHER REMEDY.
IN NO EVENT SHALL LEVERAGE TO LEAD BE LIABLE FOR ANY DAMAGES RELATED TO ANY THIRD PARTY PRODUCT OR SERVICE. LEVERAGE TO LEAD SHALL NOT BE LIABLE TO YOU FOR ANY CLAIMS OR DAMAGES RESULTING FROM OR CAUSED BY (A) YOUR FAULT, NEGLIGENCE OR BREACH OF THIS AGREEMENT; (B) CLAIMS AGAINST YOU BY ANY OTHER PARTY; (C) ANY ACT OR OMISSION OF ANY OTHER PARTY; (D) EQUIPMENT OR SERVICES FURNISHED BY A THIRD PARTY; OR (E) INFORMATION OR MATERIALS YOU PROVIDE TO LEVERAGE TO LEAD. THE CONTENT AND PRODUCTS ARE PROVIDED OVER VARIOUS FACILITIES AND COMMUNICATIONS LINES, AND INFORMATION SHALL BE SENT OVER LOCAL EXCHANGE CARRIER AND INTERNET BACKBONE CARRIER LINES AND THROUGH ROUTERS, SWITCHES, AND OTHER DEVICES (COLLECTIVELY, “CARRIER LINES”) OWNED, MAINTAINED, AND SERVICED BY THIRD PARTIES BEYOND LEVERAGE TO LEAD’S CONTROL. LEVERAGE TO LEAD ASSUMES NO LIABILITY AND DOES NOT MAKE ANY WARRANTIES RELATING TO THE INTEGRITY, PRIVACY, SECURITY, CONFIDENTIALITY, OR USE OF ANY INFORMATION WHILE IT IS SENT OVER THOSE CARRIER LINES. USE OF THE CARRIER LINES IS SOLELY AT YOUR RISK AND IS SUBJECT TO ALL APPLICABLE LAWS. LEVERAGE TO LEAD IS NOT RESPONSIBLE FOR ANY INFORMATION TRANSMITTED OR RECEIVED THROUGH THE SERVICES. YOU ARE SOLELY RESPONSIBLE FOR YOUR ACTIONS WHEN USING THE CONTENT AND PRODUCTS, INCLUDING, BUT NOT LIMITED TO, COSTS INCURRED FOR INTERNET ACCESS.
THE MAXIMUM LIABILITY OF LEVERAGE TO LEAD REPRESENTATIVES FOR ALL CLAIMS ARISING OUT OF THESE TERMS OR THE USE OR INABILITY TO USE THE CONTENT OR PRODUCTS OR ANY OTHER MATERIALS WE HAVE PROVIDED TO YOU SHALL NOT EXCEED, IN THE AGGREGATE, THE AMOUNT YOU HAVE PAID TO US FOR THE PRODUCTS DURING THE SIX (6) MONTHS PRECEDING THE DATE THAT A CLAIM OR DEMAND IS FIRST ASSERTED. IF YOUR USE OF THE CONTENT OR PRODUCTS OR ANY OTHER MATERIALS, INCLUDING, WITHOUT LIMITATION, THIRD-PARTY MATERIALS, PRODUCTS OR SERVICES, WE HAVE MADE AVAILABLE TO YOU RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL DIRECT AND RELATED COSTS. NEITHER PARTY MAY BRING ANY ACTION, REGARDLESS OF FORM, ARISING OUT OF OR RELATING TO A PRODUCT PURCHASE OR THESE TERMS MORE THAN THREE (3) MONTHS FROM THE DATE ON WHICH THE CAUSE OF ACTION AROSE.
SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF CERTAIN LIABILITIES, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU; IN SUCH CASE, THE FOREGOING SHALL BE READ TO PROVIDE THE MOST LIMITED LIABILITY PERMITTED BY APPLICABLE LAW.
You agree to defend, indemnify, and hold harmless Leverage to Lead LLC and its owners, managers, members, past and present employees, contractors, volunteers, representatives, agents, affiliates, successors, and assigns (collectively, “Releasees”) from and against all actions, suits, claims, losses, liability, costs, and expenses, including attorney fees (collectively, “Claims”) arising out of or in connection with: (i) your viewing, purchase, downloading, use, or participation in the Content and Products; (ii) any content you submit to our websites or social media properties or tag us in on your social media profiles, or (iii) your violation of these Terms. This provision shall apply regardless of Releasees’ negligence, if any.
Content and Product Availability; Delivery; Force Majeure
We do our best to ensure uninterrupted, error-free availability and delivery of the Content and Products. However, we cannot guarantee your access will never be suspended or restricted due to circumstances outside our control and because we occasionally need to make repairs, maintenance, or updates to our Content, Products and websites.
Leverage to Lead Representatives shall not be liable to you for any delay or failure by us to perform our obligations under these Terms to the extent arising from any cause beyond our reasonable control, including, without limitation, acts of God, floods, fires, epidemics and other public health and safety concerns, government orders and recommendations, local public health agency restrictions and recommendations, loss of electricity or other utilities, labor strike, or delays or failures by you in performing any obligation under these Terms. We will not provide refunds for these or any other reasons; however, we may, in our sole discretion, elect to offer a reasonable alternative method of fulfillment (e.g., replacing a live Zoom webinar with a recorded version, or rescheduling to a future date).
The Content and Products may contain links to other sites on the internet that are owned and operated by third-parties (“External Sites”). We have no control over those External Sites and are not responsible for the availability of or materials provided on or through those External SItes. We recommend you research independently all recommended resources, and you agree to assume all responsibility for your decision to enter into any transaction or other relationship with those third parties.
Protecting Personal Information
Protecting others’ personal information is equally important to us. You shall not transmit to us or upload to our websites any Harmful Code or use or misappropriate the data on our websites or in our Content or Products for your own commercial gain. “Harmful Code” includes, without limitation, any software (e.g., viruses, trojan horses, worms, time bombs, time locks, drop dead devices, traps, access codes, cancelbots, or trap door devices that: (a) is designed to damage, disrupt, disable, harm, impair, interfere with, intercept, expropriate or otherwise impede in any manner, any data, storage media, program, system, equipment or communication, based on exceeding a number of copies, exceeding a number of users, passage of a period of time, advancement to a particular date or other numeral, use of a certain feature, or any other event; or (b) would enable an unauthorized person to cause that result; or (c) would enable an unauthorized person to access another person’s information without that other person’s permission. We may refuse access to our websites, Content and Products without notice if you fail to comply with these Terms.
Content and Products Intended for Use Within United States
We control and provide the Content and Products from the State of California within the United States, and we do not represent or warrant that the Content or Products are appropriate or will be available for use in locations outside the United States. If you choose to access or use the Content or Products from outside the State of California within the United States, you do so according to your own initiative and agree to assume full liability for compliance with any applicable local laws, including laws regarding the transmission of technical data exported from the United States or the territory in which you reside. Accessing or otherwise using the Content and Products from territories where they are illegal is prohibited, and you may not use or otherwise export or re-export the Content or Products except as authorized by United States law and the laws of the jurisdiction in which they were obtained. In particular, the Content and Products may not be used, exported or re-exported (a) in or into any United States embargoed countries or (b) by or to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person’s List or Entity List or any other restricted party lists. By using the Content and Products, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use the Content and Products for any purposes prohibited by United States law.
Governing Law; Location for Disputes
These Terms and any disputes arising out of or in connection with these Terms or the Content or Products shall be governed by and construed in accordance with the laws of the State of California without regard for its conflict of law provisions. Any matter involving interpretation or enforcement of these Terms shall be brought in the state or federal courts in Marin County, California. By purchasing, using, viewing or participating in the Products, Content and our websites, you hereby accept the exclusive jurisdiction of those courts. We shall be entitled to recover its attorneys’ fees and costs in enforcing its rights under these Terms in the event of a violation of our intellectual property rights or other breach of these Terms, whether we choose to enforce our rights through negotiation, mediation, arbitration, or litigation.
Any notices to you regarding these Terms and the Products will be provided by email using the contact information provided by you when you last purchased the Products. Notice will be deemed given one (1) business day after email transmission from us, or two (2) business days after the date of posting on our websites or elsewhere, as may be appropriate under the circumstances or otherwise required by law.
If you have any questions about our Products, Content, or any of our terms or policies, including these Terms, please email firstname.lastname@example.org and include the name of the terms, policy, product, or services in the subject line.
Failure by either party to enforce any provision in these Terms is not a waiver of future enforcement of that or any other provision. The waiver of any breach of these Terms is not effective unless in a written agreement signed by the waiving party and is not a waiver of any other or subsequent breach.
We will update these Terms occasionally to reflect changes in the law, our Content and Products, our practices, and advances in technology. When we post those changes, we will revise the “Last Updated” date at the top of these Terms. If we make any material changes to these Terms, we will take reasonable steps to notify you or obtain your consent, which could include notifications through our websites, via email, or as otherwise may be required by law. Please review any changes carefully. Any access or use, including your continued use, of the Content, Products or our websites by you after we have posted the updated version of these Terms will mean you consent to and accept those changes. If you do not consent to any changes, you may cease using and viewing our Content and Products and contact us to request deletion of your personal information.
Severability; Entire Agreement
Tell Us How We’re Doing
Please send any questions or feedback about our Content, Products, or anything in these Terms via email or mail to:
Leverage to Lead LLC
P.O. Box 132
Corte Madera, CA 94976